When you shop with us by phone, mail or online, any Personal Information that you share with SAR Shop is kept private. Neither your name or anything about you is sold or shared with any other company. Your information is completely confidential. We respect your privacy and hope the following Privacy Statement will help you understand our online information practices so that you can make informed choices about the Personal Information (as defined below) you provide us. By using our website (referred to herein as "sarshop.com" or "Site"), you signify that you accept the policies outlined in this statement.
1. Definitions
"Personal Information" is information that can be used to identify or contact a specific individual, such as a name, postal address, city, state, zip code, phone number, or email address.
"Aggregate" is data gathered from any use of cyber-communications that does not allow us to identify or contact a specific individual yet yields other information about user, such as demographics, purchase categories (e.g., window decals), or the number of visitors using a particular browser to access the Site.
2. Collection & Use of Personal Information
SAR Shop collects your Personal Information when you voluntarily make a purchase at www.sarshop.com and set up an account with us. We ask for the following information: name, email address, postal address (if different than your shipping address), telephone number and credit card information. When you set up an account, you are asked to create a user name and password. Personal Information may also be requested in connection with a sweepstakes or other activity, promotion, or survey on the Site.
The Personal Information that you submit will be used for the purpose it was provided, as described in this Privacy Statement, and disclosed at the time it was requested. We may use it to fulfill a customer order or mail you information on SAR Shop products, promotions and events (unless you indicate not to receive such information). Additionally, we may use the information about your Site activity and purchases to customize the content and layout of our pages, informing you of new areas to explore and product specials.
We use aggregate information collected on the Site to evaluate how it is being used, such as how many guests arrive at certain pages, how long they stay, and where they go after. This data allows us to determine which pages are the most interesting and popular with visitors, so we can provide a better, richer online experience.
You provide us with information when you Sign Up for our e-newsletter or fill out our online Contact Us form to give us feedback or send inquiries to our staff. You may also, at times, voluntarily provide us with Personal Information when you fill out our online surveys; enter contests, drawings or sweepstakes; or participate in other SAR Shop events and promotions online. We request only the information that is necessary to carry out our event, offering or promotion.
3. Email Addresses
It is our policy to maintain strictly opt-in email lists, meaning to only send emails to those who have requested to receive news from SAR Shop. It is the policy of SAR Shop not to share email addresses with anyone outside SAR Shop unless we obtain your permission in advance. We use the email address you voluntarily provide to us to let you know about SAR Shop products, services, contests, events, surveys, etc., or to respond to your inquiries.
4. Aggregate Data
We examine aggregate (overall) email traffic patterns (subscribers' use of links in the SAR Shop e-messages) so that we can learn from our customers' preferences in order to provide the most relevant, informative and entertaining e-messages possible.
5. Updating Personal Information or Opting Out
You may update your information or unsubscribe from our email list via the "update" or "unsubscribe" links at the bottom of each e-newsletter you receive from SAR Shop. Or you may contact us via email at info@sarshop.com or call us at (818) 488-1598 and request to be taken off the email list at any time.
6. Postal Addresses
By providing your postal address to SAR Shop via this Site, you agree that we may use it to let you know about SAR Shop products, services, contests, events, surveys, etc., or to respond to your inquiries. NOTE: Providing your postal address is not required to Sign Up for SAR Shop emails or Contact Us with feedback or inquiries, or take our online surveys, etc.
7. Collection & Use of Non-Personal Information
We do gather generic information automatically from your web browser, such as: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; and the date and time you access our Site. We review these kinds of computer statistics in aggregate (overall) form to see how our Site is being accessed, not on an individual basis. This helps us improve our Site and make your visits more appealing.
8. Cookies
Cookies are small data files, pieces of information sent to your browser from a web server, that are stored on your computer's hard drive for record-keeping purposes when you visit a website. They may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. We use them in order to remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, monitor and maintain information about your use of our Site. If you prefer not to accept cookies, you can reset your browser to notify you when you've received a cookie or to block all cookies altogether.
9. Data Security
SAR Shop is fully committed to data security. When you pay online, using your credit card information, it is encrypted using secure socket layer technology (SSL). Your purchase transaction data is stored only as long as is it needed to complete the transaction. We only have access to the last four digits of your credit card number when confirming an order.
While we strive to protect your Personal Information, we cannot guarantee the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your Personal Information while you are on the Internet.
We maintain our Site and information databases in the United States of America ("United States"). When you voluntarily provide your information to us via our Site, you agree to the privacy terms outlined in the Privacy Statement and the laws of the United States, regardless of your country of origin.
If you are contacting this Site from outside the United States, your continued use of this Site acts as your consent to transfer data outside your country of origin. In addition, by using this Site, you signify that you agree with the terms of this policy and consent to transborder data flow.
10. Notice of Changes to Privacy Statement
This Privacy Statement is subject to change at any time. If we ever wish to use any of your Personal Information in a manner different from that stated at the time of collection, we will do so only with your permission, and we will request that permission in advance.
11. Links to Other Websites
Several SAR Shop web pages contain links to other websites that may have online information practices different than ours. SAR Shop is not responsible for the privacy and security practices of those websites, and we encourage our visitors to learn about the privacy and security practices of those websites.
12. Contact Information
SAR Shop welcomes your questions or comments regarding this Privacy Statement. Please contact us via email at info@sarshop.com and use the phrase "Privacy Statement" in the subject line, or write to us at the following address:
SAR Shop
10429 Yolanda Ave
Northridge, CA 91326
(818) 488-1598
